Privacy Policy


    Providia Home Care. LLC is required by law to maintain the privacy of your protected health information and is required to provide you with a copy of this Notice under regulations implementing the Health Insurance Portability and Accountability Act (“HIPAA”). This Notice sets forth the Agency’s legal duties and its privacy practices with respect to your protected health information, and describes your rights to access and control your protected health information. The Agency must abide by the terms of this Notice. This Notice was drafted in accordance with HIPAA Privacy Rule, which is contained in the Code of Federal Regulations at 45 CFR Parts 160 and 164. Any terms that are not defined in this Notice have the same meaning as they have in the HIPAA Privacy Rule. If there is a discrepancy between the information in this Notice and the HIPAA Privacy Rule, the HIPAA Privacy Rule will govern.
      Your Health Information Rights. Unless otherwise required by law, your health record is the physical property of the healthcare practitioner or facility that compiled it, but the information belongs to you. You have the right to:
      • Request in writing a restriction on certain uses and disclosures of your information. Providia Home Care. LLC is not required to agree to comply with your requested restriction;
      • Request in writing amendments to your health record, either clinical or demographic;
      • Inspect and request in writing a copy of your health record;
      • Obtain an accounting of disclosures of your health information;
      • Request communications of your health information by alternative means or at alternative locations; and
      • Revoke your authorization to use or disclose health information except to the extent that action has already been taken.
      Our Responsibilities. Providia Home Care. LLC is required to maintain the privacy of your health information. In addition, we will:
      • Provide you with a notice as to our legal duties and privacy practices with respect to information we collect and maintain about you and will abide by the terms of this notice;
      • Accommodate reasonable requests you may have to communicate health information by alternative means or at alternative locations;
      • Post any new notices on our website (; and
      • We reserve the right to change our practices and to make the new provision effective for all protected health information we maintain. Should our information practices change, we will mail a revised notice to the address you have supplied us.
      For More Information or to Report a Problem: If you have questions and/or would like additional information, you may contact the chief compliance officer Tova Nieves at 404.406.2514. If you believe your privacy rights have been violated, you can also file a complaint with the Department of Human Services. There will be no retaliation for filing a complaint.
    We will use your health information for treatment. Information obtained by the assessment professional will be noted in your record and used to determine the course of treatment that should work best for you. By way of example, members of your healthcare team will then record the actions they took, their observations and education provided. We will also provide other practitioners involved in your care with copies of various reports that should assist them in treating you, as well as enabling your physician to provide orders for your home care.
We will use your heath information for payment. Your information will be utilized to obtain payment for services provided. A bill may be sent to you or a third-party payer. The information on, or accompanying, the bill may include information that identifies you, as well as your diagnosis, services provided and supplies used. Outside collection agencies may also be utilized. We may use and disclose health information in order to facilitate operations and, as necessary, to provide quality care to all patients. Examples include:
  • Quality assessment and improvement activities;
  • Activities designed to improve health or reduce healthcare costs;
  • Protocol development, case management and care coordination;
  • Employee performance and evaluation;
  • Training programs including those in which students, trainees or practitioners in healthcare learn under supervision;
  • Accreditation, certification, licensing or credentialing activities;
  • Review and auditing, including compliance reviews, medical reviews, legal services and compliance programs;
  • Business planning and development;
  • Patient satisfaction surveys; and
  • In coordination of emergency and disaster planning and implementation.
For Treatment Alternatives. We may use and disclose your heath information to tell you about, or recommend, possible treatment options or alternatives that may interest you. Business Associates. There may be some services provided in our organization through contracts with business associates. Examples may include: therapy services, laboratory tests, supply distribution and audit services. When these services are contracted, we may disclose some, or all, of your health information to our business associates so that they can perform the job we have asked them to perform. To protect your health information, we require the business associate to appropriately safeguard your information. Communication With Family. Providia Home Care. LLC's health professionals, using their best judgment, may disclose to a family member, other relative, close personal friends or any other person you identify, health information relevant to that person's involvement in your care or payment related to your care. Research. We may disclose information to researchers when a review board has reviewed the research proposal and established protocols to ensure the privacy of your health information. Marketing. We may contact you to provide information about your treatment alternatives or other health-related benefits and services that may be of interest to you. Food and Drug Administration (FDA). As required by law, we may disclose to the FDA health information relative to adverse events with respect to food, supplements, products and product defects or post marketing surveillance information to enable product recalls, repairs or replacement. Worker’s Compensation. We may disclose health information to the extent authorized by and to the extent necessary to comply with laws relating to worker’s compensation or other similar established by law. Public Health. As required by law, we may disclose your health information to public health or legal authorities charged with tracking birth and deaths, as well as preventing or controlling disease, injury or disability. Lawsuits and other Legal Proceedings. The Agency may disclose your protected health information in the course of any judicial or administrative proceeding or in response to an order of a court or administrative tribunal (if such request is expressly authorized by such order). If certain conditions are met, the Agency may also disclose your protected health information in response to a subpoena, a discovery request or other lawful process.Abuse or Neglect. The Agency may disclose your protected health information to a government authority that is authorized by law to receive reports of abuse, neglect, or domestic violence. Additionally, as required by law, if the Agency believes you have been a victim of abuse, neglect, or domestic violence, it may disclose your protected health information to a governmental entity authorized to receive such information. Law Enforcement. The Agency may, under certain conditions, disclose your protected health information to law enforcement officials for law enforcement purposes. The law enforcement purposes include, for example: (i) responding to a court order or similar process; (ii) locating or identifying a suspect, fugitive, material witness, or a missing person; or (ii) providing information relating to the victim of a crime. Notice of Privacy Practices Availability. This notice will be made available to you upon request. Authorization to use or Disclose Health Information. Other than stated in this document, Providia Home Care. LLC will not disclose your health information without your written authorization. If you or your representative authorizes Providia Home Care. LLC to use or disclose your health information, you may revoke such authorization in writing at any time.
Policy Changes

We reserve the right to amend this privacy policy at any time with or without notice. However, please be assured that if the Privacy Policy changes in the future, we will not use the personal information you have submitted to us under this Privacy Policy in a manner that is materially inconsistent with this Privacy Policy, without your prior consent. We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.

If you wish to see your protected health information, receive a copy of it or ask to amend it, please contact Tova Nieves at Providia Home Care. LLC 404-406-2514.

Providia Home Care. LLC
915 Yancey Ct. Loganville GA 30052